Privacy Policy
NetSpektor provides operational monitoring, infrastructure visibility, telemetry analysis, alerting, and incident coordination services for communications, power, industrial, environmental, and remote infrastructure systems.
This Privacy Policy describes how information is collected, used, stored, and protected when interacting with NetSpektor services, websites, operational platforms, APIs, and messaging systems.
Information Collected
NetSpektor may collect:
- customer contact information
- account credentials
- operational telemetry
- infrastructure status information
- incident and alert data
- device identifiers
- IP addresses
- SMS messaging interactions
- service usage analytics
Operational Messaging
Customers may receive operational SMS notifications related to:
- infrastructure alarms
- dispatch coordination
- outage notifications
- restoration updates
- technician acknowledgement workflows
- maintenance notifications
- service coordination events
Message frequency varies based on operational activity.
Message and data rates may apply.
SMS Opt-Out
Users may opt out of SMS notifications at any time by replying:
STOP
Users may request assistance by replying:
HELP
Data Usage
Information collected by NetSpektor is used solely for:
- infrastructure monitoring
- operational coordination
- incident management
- customer support
- service delivery
- platform security
- system reliability
Data Sharing
NetSpektor does not sell customer personal information, phone numbers, or operational data.
Information may be shared only with:
- authorized customer personnel
- approved infrastructure operators
- telecommunications providers required for service delivery
- legal authorities when required by law
Security
NetSpektor implements administrative, technical, and operational safeguards intended to protect customer systems and information from unauthorized access, misuse, or disclosure.
Contact
Questions regarding this Privacy Policy may be directed to: